thread: Bad coffee - WWYD?

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  1. #1
    Registered User

    Jun 2007
    Where Chaos is fun and plentiful!!!!
    1,883

    Do they look like they care?

    If its a McCafe then leave it. If its a proper cafe, say something.
    Sorry.. I work in MCafe, and I kind of take a little offense to this!!!! Personally I DO care if the coffee I make is good or not, and I also reckon we are pretty darn close to a "real" cafe. (biggest differece is that our machines ARE semi automatic, so we dont temper the coffee, but we do have to make sure our beans are fresh and our machines are clean so the coffee comes out at the best quality possible) Also if it was a McCafe, one of our biggest things we learn with customer service is to make sure our customers are happy and want to come back. I would much rather someone came and told me that they were unhappy so I could do my best to MAKE them happy rather than have them sit there and be unhappy and not say something. And that should go for any cafe, how do know to improve things if customers never tell you what your doing wrong??????

  2. #2
    Registered User

    Sep 2008
    Melbourne
    1,612

    Fwiw, I worked as a barista whilst at uni, and I never once contemplated spitting in someones coffee, so hopefully there aren't too many people around that would actually do that!