We just claimed our first cycle (BFN ) Both Medicare and our healthfund were so helpful ... it was strange! Medicare lady was fab, fast, told us exactly what to do at the healthfund. Healthfund lady was just the same. She also told us that at the end of the fin year we should go to both Medicare and healthfund and ask for an out of pocket statement for tax (can also do this if you always go to same chemist for scripts) ... so don't have to keep track of it ourselves . I still am though. We also had one item of $650 that was not claimable under medicare or healthfund and she said to keep a copy of that receipt with out of pocket statements for accountant. So will be interesting to see if it helps at tax time ... we were only out of pocket $2450 on a $6000 cycle which i was surprised about too. we won't get as much back next cycle as safety net won't kick in as quickly as I had a lot of other expenses prior to IVF that got us to the threshold before ivf this year.