Well the social workers are contracted with the Australian international adoption program, and because we are going through immigration and my husband is not a permanent resident, we aren't going through their program. And they won't help you if you aren't going through their program. I have written to immigration, as they were the ones to refer me to Aus Intercountry Adoption, and told them what happened and hopefully they will find someone else to help us. I am also going to look in the yellow pages.