I had mine done by my gyno too. But I think some family planning clinics have staff who are qualified to insert them too. It is on the PBS, so the same cost as one pack of pills - whatever that is now, it's been a while LOL! If you haven't given birth vaginally already, it will be harder to insert so sometime is done under a general. I'd had two vaginal births and my ob/gyn did it in her rooms with no worries.