I know you said you don't want to hear about Safe and Sound, but I have to say that just because one lady had a bad experience doesn't mean you will too. There are always exceptions to the rule and there will never be any guarantees that ANY product will fail for at least one person. I guess you need to weigh everything up.
Safe and Sound have a HUGE safety rating IF correctly installed and looked after the way the manufacturer recommends. Do you know 100% that this ladies car seat was a new one? had never previously been in an accident? was correctly installed? was the bolt section on the vehicle 100% secure? I am sure it can happen but it sounds more like with the bolt fitting the fault maybe it hadn't been correctly put on in the first place.
IF you definately do not want Safe and Sound then you will need to look further into ALL the car seat manufacturers as I believe Britex (sp?) is the parent company that make SnS they also make Baby Love and something else from memory.
We have a SnS compaq delux and we love it. We did buy a head support thing for Shae when she was newborn to stop her head moving around heaps when we go around corners but we live around some pretty windy roads.
I would also highly recommend spending the money and having the car seat professionally fitted, I insisted quite firmly when DH was planning on doing it himself and we needed to purchase something to stop the seat belt releasing (keeping it tightly secure) worth the peace of mind as far as I am concerned.
We also looked at the "turn a tot" can't remember who makes it only reason we went with the SnS was their 5 star safety rating and it was the only one that fit in our car
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