For what its worth I have had multiple dealings with Britax and in my experience their after sales customer service is outstanding. They fixed an issue with one of my child seats and in QA'ing it they also found and fixed two other issues that I wouldnt have know about. Now this seat I bought for DS1, so its 5 years old and Id expect straps to wear etc - there were no major faults witht he seat just wear and tear, but this was still covered by warranty.
Both my babies were over 10lb and fitten in there with the insert with no probs at all.
I know you don't want to hear about safe n sound BUT I have to praise our car seat. we got the Safe-n-Sound Meridian AHR, it is the safest car seat on the market (when we purchased it), although quite expensive, we found we really didn't mind paying the price for the best seat out there. DS seems quite comfy in it and it has a lot of safety features other seats don't, such as, Active Head Restraint (AHR) with an EPS layer to absorb energy in a crash to reduce the potential injury etc.
You can losen the side strap so you don't have to lift baby up high to get them in too.
I would highly recommend that you reconsider safe n sound as they are in my opinion the best ones out there.
Last edited by sirenz; March 9th, 2010 at 08:56 AM.
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