How distressing for all involved, but moreso your mum. She hasn't lost her dog, or pet, she's lost a true loving friend. A companion. A furry child-compensate. My heart aches for her loss.
I myself come from, and continue to live within a family that cherishes animals. They are one of us, and deserve the same rights and care. You don't just 'accidently strangle a human'. I know that is VERY OTT, but it was sadly avoidable. I'm not insinuating that there is any malicious intent, but more a lack of true animal professionalism and care.
If I was in this situation, I would seek all financial compensation possible (vet bills), report the actions of this business owner to the RSPCA and to the ombudsman (or whoever will make sure these people do the right thing in future or don't practise at all.)
Sincere and heartfelt condolences over this tragic loss.
xx
Oh how horrible! Big hugs to your mum, you and your family.
As a breeder (cat), I couldn't possibly imagine anything worse than putting one of my animals in someone's care and this sort of thing happening.
First point of call I would make is the RSPCA.
If they cannot help, they will definitely be able to point you in the right direction of where to go.
As Sunny09 said - the ombudsman would also be another point of call. There's a ombudsman for every industry out there, but not sure where you'd have to start looking to find what industry category a groomer would fall under.
Thank you for all the hugs. I will pass them onto mum as she sure needs them.
Ict76 im so sorry to hear to hear your may lose your beloved lab. They are such beautiful dogs
Lulu im sorry to have scared you. This happened at the groomers and not the vet so Im sure this wouldnt happen at a known vet.
I agree that the best option right now is to first approach them calmly and then potentially take it further if they aren't helpful. Perhaps they should be reported to the RSPCA also so that they can quality-check their practices? Good idea guys. Will get on that tomorrow.
I probably should have mentioned it was my idea to have them reimburse the costs incurred. Mum hadnt even thought of it when I saw her this afternoon but I know she is strapped for cash at the moment, especially after the recent vet bills. Im not looking to extract a big payout from them or anything, I just thought having them pay for his cremation etc might relieve one stress. I might suggest her and I go in tomorrow and meet with the manager or owner and see how we go.
TBH, you might need to act on behalf of your mum regarding vet bill compensation. She (as I imagine) is stricken with grief and might not think or care about that side of things, but will later on KWIM. She just wants her doggy back.
Definatly approach the groomers, as im sure like you are that they're upset/distraught too over the situation (at the end of the day, they took an unliving animal for care). No one needs punishing, just educating to avoid similar accidents. If anything, attending an animal saftey course might be the best course for them.
Hope everything goes smoothly, and your mum is ok in good time xx
Last edited by Sunny Love; January 7th, 2013 at 06:56 PM.
Yeah I agree Sunny. As angry as we are that it happened, it was an accident. And I do feel sorry for the young girl responsible who will probably never forget. Certainly not looking to punish her any further than she is probably already punishing herself.
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