don't try going to the centrelink office Anna - they'll point you to a phone and tell you to make the same call you'd make at home - there is no way to do it in the office at all sorry babe! try calling "after hours" (fao are available til 8) or maybe first thing in the morning (8am and just get in the queue). not sure if you can do an intent to claim for parenting single online (some stuff has changed recently) but maybe have a quick look if you're regisitered....

the only other thing is to just persevere today. as i said, they'll point you to a phone and tell you the number to call. they only do the finalisation interviews in the office

as to bond - you should be able to get bond assistance/bond loan. try searching for public housing in the area you'll be moving to. not sure about the other stuff though.

contact child support agency - will help to ensure you get the maximum ftb you're entitled to, and will get that income coming in as well

i would ensure that you get your parenting plan written up legally - doesn't have to go to court if you don't think your ex will give you grief, but best to have it done up in a mediation session if you can. if he then tries to make waves, you can take it to court. call the Family Relationships Advice Line, let them know your circumstances, and they should be able to get you through to the relevant people to help you out

i'm sorry to hear you're going through this hun. good luck getting things sorted out

BG