not sure what kind of feedback to leave seller? advice please!
I'm a little peeved off at this seller!
I won a lamp for $27 on the Wednesday 31st of march, a big, heavy old brass (or brass looking) type. 2 days later I made contact with the seller and asked when would be ok to pick it up and she informed me that she was on holidays with her family until Thursday and to call her then to arrange a time. I was fine with that and yesterday called and arranged with her to pick it up this afternoon.
So I just logged into my email then to grab the sellers address and there is another email from her sent this morning saying 'Sorry the lamp is no longer here. The shed was cleaned out awhile ago and the lamp was mistakenly taken away by my elderly grandfather. Very sorry for the news and hope you are not too disappointed.'
her story is a little odd....strange that the lamp could get lost between her listing it and today...Do you reckon she was hoping to get more for it? Or maybe she didn't know it was antique the grandfather pointed out it after I had won and now she is lying so not to sell it?
Either way I'm not impressed, I find it hard to believe it's an honest mistake as she has 880 feedbacks which in my mind makes her a seasoned ebayer who should know how it all works
....should I leave neutral or neg feedback and any tips as to what should I write??
I was going to pay cash on delivery, so no money has exchanged hands. I'm just annoyed about the principle of the whole thing....luckily I checked my email before I left to pick it up.
It wasn't an item I was desperate for, just PO'd I've been stuffed around!
Contact Ebay about it, it is in the seller terms about false advertising. Then absolutley poor feedback it, Item not as described - Because it doesn't exist!!
Yep get onto ebay - she cant refuse to hand over an item (which is what she is doing - the reason is irrelevant) It was advertised, auctioned and sold, and subsequently discussed and payment arrangements made.
And hell yeah I would leave the most scathing feedback I could muster. Sounds like a load of BS to me.
So I emailed her and she reckons she took the photos of the lamp 4 months ago and never got around to listing it until now. Her grandfather came over 4 weeks ago and cleaned out her shed without her knowing (who does that!) and the lamp was taken to the op shop and subsequently sold.
I told her that's fine but not really my problem and would be leaving her bad feedback. She got all in a huff with me and is disappointed that even though she tried to explain the situation I still want to the leave negative feedback blah blah....well I didn't get my lamp because she didn't bother to check on it before listing what does she expect!
who sells something without checking its still in your possesion!! i'd be so angry! I dont belive her story either...no one in my family would come clean out my shed and take stuff away with me knowing what they took.
In the past I have recieved a package months after I paid for the item, in this case I left neutral feedback with a negative comment briefly explaining what happened. I would personally do the same in your case as I could understand how this could happen however I would not be happy if I were the buyer. I always put myself in the other persons shoes and 'treat them as you would like to be treated', at least no money has been exchanged and in the long run no damage has been done. At least this experience will teach the seller something, 'to check that the item is in their possession and in the condition that they are listing' .
Last edited by DaintreeDream; April 12th, 2010 at 12:26 PM.
Reply With Quote
Registered User
not sure what kind of feedback to leave seller? advice please!
.
Bookmarks