thread: salon shampoo

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  1. #1
    Registered User
    Follow Pandora On Twitter

    Jan 2005
    cowtown
    8,276

    Did it happen after only one use or repetitve use of the product? Maybe you can alternate between the two?
    Redkin products are what I use (whe I can afford them) but obviously if they irritate your scalp there is a problem.
    Its also worth calling Redkins consumer care line and saying that the product affected your scalp and can you return the unused product for a refund - a lot of companies offer that when there is a genuine problem.

  2. #2
    BellyBelly Member
    Add Party-of-five on Facebook

    Sep 2008
    bunbury WA
    2,114

    thanks pandora...ive used it about 4 times i think but I'll try alternating(didnt think of that) because it does make my hair feel really nice

  3. #3
    Registered User

    Feb 2008
    Country Victoria
    5,945

    Its a shame really because Redkin is a fantastic shampoo and conditioner ( we used it at the salon i worked at). It was poor service on the hairdressers part. She should have known you had a sensitive scalp when you said you use head and shoulders but in this day and age, they are just concerned about making more money and selling a product.

    I agree with Pandora. Give Redkin a call and explain what has happened, im sure they will be more than happy to refund your money