How true that is! And yet, docs are not really taught people skills in med school. Or they might have a lecture or two on the subject.

When I was in nursing school, one of my instructors said that our biggest insurance against getting sued was to have a relationship with your patients--take an interest in them as people. She didn't mean to imply to be insincere, but if the health care provider and patient get to know each other and respect each other as people, it makes for a more satisfying experience all around.

They also taught us to treat each patient as we would want our mom and dad to be treated.