What uni are you at? Are there people through the uni library or post grad department that can assist?

I am at Melb Uni and have recently done a course on Endnote, and was quite amazed to see what assistance is available, using on-line, telephone helpdesks, or in person courses or one on one assistance.

Hope you get it sorted. I hate when the programs try to think too much, and won't let you do something really simple.

Take care,

Kate