thread: itti bitti problem

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  1. #1
    Registered User

    Jan 2005
    Down by the ocean
    6,110

    Ring the number if you can and I think there would be a good chance you could swap it at the expo.

    Take into account the cost of traveling there though and it may be worth the wait for postage if it is costly. I know I'm probably out of pocket about $20 for petrol and parking to go to on of those expos

  2. #2
    Registered User

    Nov 2006
    brisbane
    3,975

    I may have seen you i was working at the stand yesterday! I am sure Sue is working today! if you went in today i am positive you will get an exchange! But as raven said if you dont live close it may be better to wait to get it posted, but keep in mind they may sell out of your preffered choice

    Good luck i am sure it will work out and you too will become addicted to the itti bitti!

  3. #3
    Registered User

    Jan 2007
    in a pig-sty
    351

    Thanks for your help!

    Boomba - it was you that served me! I will see how I go - have nothing else to do today, so I might go there just for the fun of it, but will depend on it DD is still a happy chappy in a little while...

  4. #4
    Registered User

    Jan 2007
    in a pig-sty
    351

    So I ended up going in to the expo again, and they happily exchanged the nappy for me!

    Thanks again for your replies.

  5. #5
    Registered User

    Nov 2006
    brisbane
    3,975

    thats great Ali i knew they would!Have fun using them

  6. #6
    Registered User

    Apr 2007
    12

    itti bitti have a 6 month warranty on workmanship

    So they are very good with this type of incident.

  7. #7
    Registered User

    Jan 2005
    Down by the ocean
    6,110

    cia I think you'll find that most of the nappy WAHM/companies give warranty periods and stand by their product in the event of a manufacturing fault such as this.