I think Big W are the worst shop to get prams through when you pay. I think the wide checkout should say wheelchairs and prams only and make sure they stick to it.

The other thing that bugs me is when i need the toilet and the kids are with me and the disabled one is busy and out walks 5 mins later someone that could have used a normal toilet. Our local shops don't have parent toilets so you have to use the disabled one of try and get through two doors to get in to the ladies and then leave half your stuff outside the door.