Thanks for all of your replies.

I am now treating Daniel's leg with Canesten on the recommendation of a nurse I work with. I still have not yet been able to get Daniel in to see a Dr and as far as I am concerned, they can go and jump.

If I ever need to take him to see a Dr, I will be going to the emergency dept of the hospital and they can deal with it there.

As far as the letter goes, I have heard nothing and don't expect to..... just despicable.