Mine took 3 months. I don't think I would've ever got it though if I didn't ring up about it. They took the money out ages ago so I thought it would eventually arrive but it didn't. I finally thought about it during business hours and rang up to query it. Apparently someone didn't press the button on the computer that sends the certificate out. I received it the day after I made the phone call.
hi, i too am waiting for mine to arrive, i called after 10 weeks and they said it would be posted that day. i am still waiting and after another 7 weeks i rang back and they said it has been returned to australia post as they sent it to the wrong po box address and that i now need to send them a letter or fax with my signature and another address for it to be resent.yet it took them 2 weeks to take the money out!
Bookmarks