I saw something on the TV this morning about an interesting technique. It was on the Kerri-Anne show and they had a psychologist on there. He had two little discs - one with a nice smiley face on it, the other with a frowny face on it. He was saying how you have the smiley faced disc out whenever your child is behaving well etc, and when they are naughty, you get out the frowny face disc. You basically say to them then that they need to "fix up" the frowny face.....the idea behind it is that they learn how to 'repair' relationships. As your child starts behaving by doing the things you ask or actively doing things to 'repair' or 'fix' things, then you put back the smiley face. That way they see the consequences of their actions. I think the point is that it shows them how you feel rather than you losing your temper at them and yelling, or even using words that they may not understand yet.......a picture paints a thousand words kind of thing, and something that they can relate to.

I have no idea if that helps you at all Michelle, but I just thought I'd share that since I saw it this morning!