Hmmm... I dunno.... the only time our monitor has gone off was when we were using one pad, and he would move up the bed off it.
Then we started using both the pads. Does yours come with two pads? If it does, maybe try it one night with both of them, and see if it happens again. If it does - then worry
ETA - I just remembered that ours beeps at us if the batteries are low... maybe check the batteries too?
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