Mine hold a washer over their face and tip their heads back and i use a bucket and slowly poor it over their head so none goes down their face anyways. They always get a lolly reward as we use to have an issue with DD washing her hair before the tip the head back trick. You can also get those buckets that are a half circle you place on their heads and tip back so the water wont go down their face. Kmart, big W, target, toys r us etc all sell them.