I am wondering if it is a bit of a phase that they go through. DS has just started to ark up when the shampoo is being washed out. We're using the same shampoo we've used since birth - Johnson No More Tears - so I don't think it is irritating his eyes. He is quite happy to have his hair washed and will actually rub his hands in his hair to help when the shampoo is there but cries and rubs his eyes if any suddsy (sp???) water runs down his face. Am going to get one of those jugs this weekend as I had seen them previously but never got one as we didn't need them. I've tried getting him to close his eyes but he keeps on opening them to check to make sure I am watching him close them - so thats not really working - lol!