Thanks Melinda you have been a great help, there is just really no help for this problem at this end of the state! No one has really been able to help her that much at all! I have forwarded your PM onto Katie so will see how she goes Im sure she will pop her head in here and say thanks herself once I show her how to.
She is only my age too so she has limited ppl with 1st hand experience to ask other than het mothers group but none of them have had this problem!