this is totally NORMAL!

if you lodge a tax return and you are due an FTB payment (or are simply FTB current on the system) your result (either credit or debit) will be sent to the opposite department to see if they need to take any of the money. there is no point giving you a tax refund if you have been over paid family tax benefit, and vice verse

if the information is being transferred between the two, the process is still deemed to be NORMAL until it has been stuck there for 28 days