Breaking Contract when no longer have coverage - anyone had any success?

[~clover~]

I was going to suggest another phone.

My dad is a shearer & he has a phone specifically for out in areas where its difficult to get coverage. I can't remember the name & its not the prettiest of phones, but it works pretty good.
I've also found Nokia's great & pick up better than any other phones I've seen.

Not sure what else you can do. Good luck though hun.

[briggsy's girl]

there is a Telstra "farmers phone" (think the model is F165) - ugly little sucker! but it works well pretty much everywhere DH goes - and he goes EVERYWHERE in that damn truck

[nic]

We had a similiar problem with another company and we just had to ride out the contract..left them as soon as we could.
Hope you can sort something out

Nic

[AliBaby]

hmmmm interesting one. I dont know what your righta are but I would go over your contract and see if there is any outs. I would also still call up the dept of fair trading as they might no some loop holes that you are not aware of to get you out. I agree with you that it is totally unfair.

[~clover~]

there is a Telstra "farmers phone" (think the model is F165) - ugly little sucker! but it works well pretty much everywhere DH goes - and he goes EVERYWHERE in that damn truck

Yep, that'd be the one. Very loud too. Well its max volume is 10 times as loud as mine on my Nokia.

[Ellee05]

Sorry Cookie Monster I don't think you'll have any luck if my experience is anything to go buy. We were also victims to this when we moved to WA except there was no coverage within at least 500km of us. We got no relief either. Having said that, not sure if I understood correctly but if on their website it says that they have coverage in your area you may have a bit of ammo for your fight.

Good luck! Keep us informed

[The[cookie]Doctor]

He actually has an N95-3G which is supposed to be the best for NextG coverage with Telstra followed by the TU500.

Seems crap that the coverage map says they have coverage here when it is clear that they don't. Also seems crap that they then rely on roaming when we can't even manually select that. Optus has better coverage out here than Telstra!

I am so mad, he said he'd be happy to pay something out but not the full $900. So if they refuse to offer some kind of compromise like they have done I will go to the TIO anyway, because even if it's just a complaint they get fined almost half that. sneaky sneaky.

Oh, and seeing as their map says that this area is coveredd by 3, and it is something we considered when we moved - surely their failure to provide the service gives us something. They told us on the phone and it's on their website.

[AliBaby]

So they have actually madse a false claim by saying that they had coverage there when they clearly dont. So in fact you signed a contract under false claims. I think you have soemthing to stand on here. Dont let it drop. Ring up Ray Hadley or something.

[The[cookie]Doctor]

Well no, where he signed the contract he had coverage... And we have moved to an area that is covered by the coverage areas. So, technically, as far as we were aware - by their publically viewable information - he should have been fine.

I think i am more peeved by the fact it means that their could be people signing up with them that cant even get coverage here.