Did you get cash out at the same time?? That's thrown me out a couple of times Otherwise I would get your bank statement, and try and remember which checkout you used and what time - that way they can go back through their systems.
id definatly find out if cash was taken out and i mean by the check out chick! a chick did this to me, she added $50 for cash out lucky i always read the amount before putting my pin # in and caught her!
i doubt you'll get a refund but definatly bring it to there attention
No I didnt get any cash out. I never get cash out. I did check the docket before I signed, it was $27, and some amount of cents that I dont remember. I have a debit card, I do not do eftpos as I get charged for the transaction, so it gets put through as a "credit" transaction and I sign the docket like you would with a credit card.
I know which register I went to, and I would be able to describe the guy that served me, and I know the time and date I was there. Maybe if I give them a call they might be able to tell me if they can do anything.
sunflowa_girlie: can they actually go back and check their computer for the transaction, if I know the time, date, register etc??
JwithJ, thanks so much for your advice . So do I just show up at that particular Coles store, tell them my problem and all the details (time, date, register, the guy that served me - i dont remembe rhis name but I remember what he looks like, hopefully they know their staff!) and they can look it up?
I remember the time because when I got into the car, I looked at the time in the car and it was 6:52pm and thought yay I'll be home in time to see Masterchef (lame i know, LOL) otherwise I wouldnt have remembered the time.
Otherwise I would get your bank statement, and try and remember which checkout you used and what time - that way they can go back through their systems.
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