Ok, I know this is not strictly what this thread is asking but....

TRU send out a gas bill every 2 months and ours is usually between $120 and $200. Opened the bill a couple of days ago... $489!!!! Huh??? Then I noticed it says 'this account is based on an estimated meter reading'. So I rang TRU, who said that access at our property is difficult (it is) and that they have been estimating our bill since OCTOBER 2009!!! She couldn't explain why they had suddenly estimated that our bill was three times the usual cost, or what method they use for estimation. Anyway, I have refused to pay it until they come out and read the meter... a bit worried that we will get a bill for thousands of $$$ BUT told DH that I would rather pay more for the gas we have actually used than less for someone's random guesstimate.

Anyway... anyone else had trouble with the gas supplier 'estimating' usage??