How long should a bank dispute take?

[Kitt3n]

These things can take a ridiculous amount of time sometimes (and can be resolved almost instantly at other times!).

I would keep a log of all dates, enquiries etc, to cover your own butt (always ask for call reference numbers too).

[Tinks]

I was told 6 weeks when I lodged a dispute with my bank about a cc transaction. It only took about 3.

[nic]

I had the same thing happen a couple of years ago too Sarah, someone was putting money into our account every fortnight, and the same amount each time. I called the bank to let them know and they said there was nothing they could do until the person depositing the amount told them, even though they knew who it was (they told me his name and asked if i knew him)
I think i had 4 payments go in before it stopped

[{sarah}]

Arrrrrgh so frustrating. I just got off the phone from the bank & they are sooo not helpful. They gave me a company name which is a holiday appartment complex in Brisbane. They tell me that I have to contact them directly about it, they can't dispute it from their end, even though that's what I was told a few weeks ago that they could.

Basically I was told "there's a website called yellow pages dot com you can find them on there"

So now the money just has to sit there for ???? some amount of time until they decide to dispute it from the other end. VERY ANNOYED.

[Oorki Galoorki]

is it a decent amount??
give the company a call explain but DO NOT give them a figure... let them work it out.

your such a nice person trying to give it back