Phone Bills in Advance???

[BrightSparkles]

I had that for the first month on my new contract (I swapped from pre-paid) but they did warn me and mine's a capped plan.

Mines a capped plan to - i guess what i was angry about was at no time was i notified of it..

[leckert]

Mines a capped plan to - i guess what i was angry about was at no time was i notified of it..

actually come to think of it, my first bill was for 2 months - one for the use before billing - the first month - and the second month in advance.

[briggsy's girl]

you are charged your access fee/contract fee in advance, calls and call credits in arrears. it happens on every mobile service and has done forever. you will also find if you look at your home phone bill, you are charged calls in arrear, but your line rental in advance

it's exactly the same as what happens with house rental - you pay in advance.

you pay your access fee to use the network before hand, and your calls afterwards (and any call credits are applied after you've made them

[Fuzzywuzzy]

you are charged your access fee/contract fee in advance, calls and call credits in arrears. it happens on every mobile service and has done forever. you will also find if you look at your home phone bill, you are charged calls in arrear, but your line rental in advance

it's exactly the same as what happens with house rental - you pay in advance.

you pay your access fee to use the network before hand, and your calls afterwards (and any call credits are applied after you've made them

It doesn't happen with every network, I'm with 3 on a monthly cap and my phone charges are debited the following month after they were incurred.

It is very frustrating if they do not advise you that it is going to happen, although it is probably written in some terms and conditions in fine print somewhere if you look hard enough.

[briggsy's girl]

are you sure even your access is in arrears? i've not looked at a 3 bill, but i worked for telstra and had phone with optus before that (and my TL at telstra used to work for Voda) - they all charge access in advance, calls and credits in arrears

[BrightSparkles]

It doesn't happen with every network, I'm with 3 on a monthly cap and my phone charges are debited the following month after they were incurred.

It is very frustrating if they do not advise you that it is going to happen, although it is probably written in some terms and conditions in fine print somewhere if you look hard enough.

Yep - I came home and checked my contract and NO WHERE does is state that I will be charged in advance. I have been with carrier ever since I have had a contract phone and i have NEVER had this. I had 2 others check the contract and niether of them can see it written in the contract or terms and conditions either.
So know i'm certain I will be fighting it.
It may not see allot to some and to me i'd have to pay it anyway - but now it's the principal of it.

[briggsy's girl]

depending on your phone carrier, it will be part of the standard form of agreement, generally available on their website. when you sign the contract you are signing the agreement to that SFOA

[Fuzzywuzzy]

I'm pretty sure BG, unless I am missing something on my bill.

Just looked at my last bill issued on 9 Dec, payment due on 30 Dec. It states under service summary that it's the $49 cap from 10 Nov to 9 Dec, then goes on to list call details