I'll call Monday. Got a birthday party to organise today

I should get 6 weeks between paying phone bills now

She did say she'd try to have the refund approved today. Dunno what that means exactly... How long it will take once put through.
It was put through, but they need a superviser to approve it. A week later it hasn't been approved. Don't get that?

Not happy, but we can manage. Thankfully all my shopping was done yesterday. DD's excursion & rent are still waiting to be paid though