A debrief was done with the head ob where we told her that she needs to send all her staff through the family birth centre so they learn about "bed side manner" and I did lodge a complaint with the appropriate department via phone. What I really needed to do was write a letter, but I still struggle now to write about the whole experience, I can only cope with writing parts of it. Considering I ended up with a c-section, I am so glad she did not end up cutting me.