I would contact the hospital and ask where you can send in a written complaint.
When you do though try and leave all the emotion out of it, state facts and explain how it made you feel but try not to ramble about small insignificant details IYKWIM.
Definantly not too late Sophiiac, you've been traumatised by it and till now you haven't had the courage to speak up.. well thats what you say even if it isn't true xx
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