10 years ago I was royally ripped off by the land lord and the Bond refund! Grrrrr makes me so mad to this day! (just let it go Cherished) LOL We left the place in far better condition then when we moved in yet the land lord picked really minor things that could be seen as regular wear and tear and took out bond money. I looked into it and it would have cost me more to dispute it then what they were withholding. The whole system was set up in favor of the land lord not the tenant. Sucky! Good luck with it though, you can only ask questions, my experience was a long time ago.