Has your rent ever been reduced because something isnt working?

[Peace]

Unfortunately you have to continue to pay the full amount of rent. Keep hassling at the agency daily by phone and email if you can. It's pretty much all you can do at this point. Let them know how annoyed you are too. At $520 a week the landlord should be able to repair the air con! It takes one phone call to find out if it's covered under warranty and arrange a repair. You can always ask for a rent reduction until it's repaired and see how you go..

I feel for you this heat is hideous.

[squeezles]

We were landlords last year when this happened to our tenants. Unfortunately over the Xmas/New Year period it IS hard to get someone in to fix things (we tried and our land agent tried). It doesn't help you much I know! That said the middle of January is enough time for things to have been sorted. I'd be hassling your landagent. It may be that they are dropping the ball and not passing messages to your landlord or have forgotton to chase it up with the relevant repair people. If you hassle enough you will get action.

[BlackCat]

We have a similar problem only rent privately. I hope you get it sorted.

[~*familyof3*~]

I have had that once,but I rented through foundation housing at the time. And it was brand new. In the end myself and my neighbour (she had the same issue and rented through the same place) had to do all the foot work. Foundation housing sent us a copy of the ownership of the units and we sent them to the aircon guy who then did it through warranty. Hope they fix it soon for you.