We pay $520 a week rent. Air con was one of the things we had a must when securing a rental.

Well our air con is broken. Broke before Christmas. I am still waiting for it to be fixed. This has been ongoing since before Christmas. A guy came out before Christmas and couldn't find the problem. Then the real estate closed the next day for 2 weeks. Contacted them when they re-opened that the problem hadn't been fixed. Had a guy come out last Friday, he said it needs to be re-gased and that it should have been detected the first time that they came out. I asked when he would be back to do it and he said he would have to contact the real estate about it before going ahead and fixing it.

I rang the real estate and asked when it would be done. I was told that it is less than 2 years old so they were trying to contact the supplier/installer to see if it was covered under warranty and they will get back to me as soon as possible. They also said its a busy time of year for air conditioning companies so yeah that might be a delay as well. I don't want the landlords to be in debt if they can get something covered under warranty but.......

here we are in a heat wave with no air con!!!!!! I have bought 5 pedastool fans, one for each bedroom and living space for it to circulate the hot air to at least give a bit of relief. I have not been able to keep the kids or myself in the house the last 4 days and have been hiding out at the shops and at friends places. Our house is westerly facing so the heat is unbearable.

Are we entitled to any rent reduction or has anyone had any experience with a similar situation? Any advice appreciated.



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