Baby bonus and FTB payments - when they commence after birth.

[DaintreeDream]

Thankyou

[HotI]

it took 10 weeks for mine.

[DaintreeDream]

I have heard that it is taking a while to start, did you lodge yours straight away?

[Mildez]

Mine took about 3months by memory and I put them in when DD3 was 2weeks old.

[briggsy's girl]

The aim is around three weeks but a lot of the staff that were processing claims have again been taken away from that role to help people impacted by floods and fire over the last few weeks so processing times will likely be longer again over the next couple off this as they fight to catch up again

[HotI]

Mine was Jan last year, and there was a backlog for some reason then too.

[briggsy's girl]

Honestly, since the Floods-cyclone in 2011, there has been a lot of stuff going on in terms of emergencies (or high call volume) which stops the processing teams actually processing. It's as frustrating for staff as it is for customers when there is a backlog and we can't clear it. Possibly moreso given we deal with many of these cases each day. Very frustrating situation for all involved!