Hopefully somone that knows more than me will come along soon, but I'm pretty sure it's dependant on when your Centre actually submits it. For instance at our Centre they say once a fortnight which gives them leeway if they have a crazy week and don't get it in. I'm guessing 'it' is the attendance records? That's just what I've heard though, I'm on quarterly so can't speak from personal experience. Hope it's through soon!
We had a hiccup at our Centre last billing period and I everyone got hit with the full amount. They said that it was because of a problem with family assistance, so sounds like the same thing that's happening at your centre. But it had all been rectified in our last billing cycle 21/2. Have you followed up with your centre, because from what I know family assistance have fixed the problem?
Registered User
Reply With Quote
Bookmarks