there is no provision for FTB or ATO top ups to be used to pay against a debt raised against PPP - FAO reco payments are still paid even if PP debts exist. if you've had ATO payments with held against PPP debts, it would have been from a mercenary agent, not FAO
This is incorrect. This is what I was told by THREE CL employees while I was dealing with this, but that is exaclty what happened - it was the FAO that withheld it, and paid it against a PPP debt. I fought it, and it was overturned and returned to me, but it was made clear that they acted correctly, and they had the right to withhold it, for the PPP debt, despite my being informed three times that this was not the case. It was escalated a couple of times and the senior people I dealt with all confirmed that the inormation I had received was incorrect. I made a complaint about it, and was informed again that the three people I had spoken to had given me incorrect or out of date information, and this would be addressed in training of call centre staff, but ultimately the FAO could withhold any monies from the tax return to pay against ANY FAO debt.