i would then contact FAO, find out the date you contacted (it will be on the system) and then appeal it based on the information from your council being incorrect. i wasn't having a go at you when i said about the notification - was just saying the basic line of "it's up to you to follow up". unfortunately, i can't say whether you will or won't win the appeal, all i can suggest is you get it started. you WILL have to pay for child care for now though hun - sorry