It took me a month to get them to realise I was eligable for parenting payment. 4 phonecalls, 90 minutes on hold each time. Every time I went in to see someone to explain my situation, it was at least an hour of waiting. Only to be told different things each time.
I was told in each of these conversations that yes, I would be eligable. Turns out even the staff don't know their own criteria. I guess the only hope I have is to go back to the office across the border and hope I get to see the lovely woman who sorted out my claim for parenting payment. She was somewhat of an oracle. Now if I could just remember her name.
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