Reply With QuoteIf it's not showing on online services check your bank in the morning to see if it is a FAO payment for sure. Don't check just the front oage of online services check the payment history too
Registered User
Sammy check your Centrelink page tomorrow. If you are really worried why not just give them a call. I called yesterday and I only waited 4 minutes on hold.
Fingers crossed it's right. If it is make sure you buy everyone something nice as a treat
Registered User
If it's not showing on online services check your bank in the morning to see if it is a FAO payment for sure. Don't check just the front oage of online services check the payment history too
Registered User
Last night I checked c'link online and noticed I'm receiving some 'arrears' ccb, ftb a, ftb b and rent assistance. There is NO sign of my FTB supplements?? I done my tax return on Sunday (which I do for child support purposes only) and my ex done his Thursday. I overestimated my spp and by what my ex told me he earnt was 40K lower than what I had estimated for him at the beginning of the financial year. Is it normal for the supplements to take longer to come through???
Registered User
it doesn't list as "supplements" - it lists as "arrears" on online services. it will go into the bank at the same time (so the arrears you are seeing includes your supplements)
Registered User
Thanks Hun - it's not enough to have my supps included so I gave them a call. What I see is my arrears for overestimating and my supps are in the hands of the ato and can take upto 28days to get to me (I assume this has to do with my separation this year)
Registered User
ok, NORMALLY, they would be processed at the same time! given you were seperated at the end of the financial year, your supplements would have been calculated (and sent to the ATO) based on YOUR income and HIS most recent estimate. so no arrears payable for the time you were partnered. when he did his taxes and that was received as well, the result was re-reconciled, so instead of being the most recent estimate, it was based on his ACTUAL income -and the extra arrears paid.
hope that makes sense!
BellyBelly Member
Hey BG, can you help me under stand this. I got my $$ today & the letter from the FAO says that I was underpaid $2800 (roughly) & that amount has been put in my account, which it has ( yay) but then it goes onto say that the FTB supp amount is $3400 (roughly) & has bee included in my FTB money.... Now that is just FYI? Im not going to get more money? The $2800 is it hey? Its all I was expecting but then the wording of the letter has confused me....
Registered User
yeah what you got is it hun
from that letter, i would say you slightly underestimated one of your incomes, so you don't receive full supplements
BellyBelly Member
Yeah mine was under by about 2k i think. Thanks for that:-)
Registered User
I vastly underestimated my income for the last financial year. Thankfully I only claimed FTB A for half the year, but I have been claiming FTB B all year and have to pay it all back. My tax return has gone in today and as I understand it they will work out my overpayment for last year and let me know soonish. However, will they automatically adjust my claims for 2011/2012 based on this year's tax return or will I need to phone them? I have tried to adjust this online but I can't get in to do it and I am keen to avoid phoning them as I know they will be busy at this time of year.
Registered User
peak time has settled now hun - it's busy, but not too bad - i woudl suggest making the call to get your estimates changed asap cos every day they're not, you are being overpaid
when your actual income is received, you will be sent a letter to revisit your estimate, and if you don't within about 3 weeks, it will be automatically changed - but an extra few weeks overpayment can be pretty nasty at the end of financial year
Registered User
trust me, an extra couple of weeks is nothing considering how much I am having to pay off. But I would like it sorted ASAP to minimise the damage. What are the call centre opening hours?
Registered User
FAO are open 8am-8pm, 136150
Registered User
Thanks so much BG, hopefully I will be able to call them tomorrow
Registered User
anyone and everyone can call tomorrow - i'm on LEAVE! woot!
BellyBelly Life Subscriber
So if I have a debt does that mean no sup for me?
Registered User
yes - it means you were overpaid fortnight by fortnight to the point that the supplements were all used up to repay that overpayment and there was still more to pay back
BellyBelly Life Subscriber
That's ok only $100
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