oh yeah i know! im not exactly complaining.. altho it would be nice to get it quick i was jsut wondering what the point of the pre claim is cause i didnt do it with the others and they were processed alot faster so it doesnt make it quicker and i filled out just as much paperwork ( well actually more because i answered the questions online then answered the same questions again on paper) so it didnt save any time/ effort there either.. it just seems like a bit of a waste of time!
so yeah not a vent just a genuine question!!