Just coming back for a vent

Twice, three times I have spoken to the cetre now, I keep getting statements with huge fees on them. The second time they said I would have to call Centrelink as it appeared that I was only getting CCB for two days & claiming usage somewhere else... weird because she wasn't attending anywhere else by then.

I called Centrelink and they said no, my CCB hadn't changed, and they went through all the records they had of the care I had claimed, was all correct until early December when there were no claims after then...
SO I called the centre director back, told her what they had said, she said she'd look into it.

Called her back a couple of days later & she said, on your account this week, you owe $60. Yep I said, that sounds right...they should be (according to her) $112 a week, I have been paying $102. So I would be about $10 behind each week... no worries, I paid an extra $70 that week. And said to her, so what are my fees showing as now? and she said $145 a week.... 'noooo, that's not right!!! you told me it should be $112.' 'Ohhh...' she said, 'yes I did, it should be, well I'll have to email head office again then...'

So, I'm STILL waiting to hear what the original problem was, and waiting for it to be fixed, and now tonight I come home & Dh shows me the letter he picked up out of Pie's pocket... we 'owe' $500, please pay immediately, yadda yadda... please see me if you have any concerns.....'
Well, lady, I FREAKING WELL DID!!!! and I am NOT paying this until someone can show me why we owe it

ARGHHHHHH I needed to get that out :/