need on advice on daycare payment not authorised

[Bumperstump Cummerbund]

That's a point, technically they shouldn't have had your bank details, as you hadn't enrolled her. Obviously they've gotten them from her sisters file, but that's illegal!

Good on you Jodi

[Visitor7]

She apologised!! The director apologised to me this morning, realising she stuffed up. AND, I get my $0.88 back

[Cass72]

Just sticking my nose in here................

I'm glad you got your $0.88 back too! You say that it's not a lot but consider how many children are enrolled and how many people are getting that additional amount deducted from their accounts. That works out to be an additional $45.76 per year per child - assuming that the centre has at least 50 children attending (which is probably way understated) that's $2,288 per year!!!!!!

[Floweryfields]

Just sticking my nose in here................

I'm glad you got your $0.88 back too! You say that it's not a lot but consider how many children are enrolled and how many people are getting that additional amount deducted from their accounts. That works out to be an additional $45.76 per year per child - assuming that the centre has at least 50 children attending (which is probably way understated) that's $2,288 per year!!!!!!

Just to clarify though, the centre doesn't get that .88c, it's the direct debit company that does.