Ouch, so sorry. DS has excema on his face and I know how hard it is when people comment. One thing I have found that seems to be clearing it a bit (just started using it) is diluted apple cider vinegar. Just rinse the affect6ed area a couple of times a day. Took the redness out of it straight away for DS. Overnight his sores have stopped weeping and don't look as angry. I stopped using the creams as they didn't seem to do anything.
Good luck. Hope you can find what works for your little one.
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