Ask for a letter! Over here results by phone are usually not allowed as anyone could call up with a name and DoB to get results (and if you give them out incorrectly the Hospital can be sued), so I have a list of TTC girls I'm allowed to tell their results, and they usually call in every month so I get to know them. However, they're your blood results, from your blood, about your medical condition and you paid for them... even if they just send them to the GP and you get them from there, you're still entitled to them. Can't believe that knowing the state you're in to have these tests done and the fact that TTC is quite a time-specific thing you can't get your results!

Forgot to add, I'm a secretary to a Consultant so maybe you could try the secretary - the only people I don't go out my way to help are the ones who call up and are rude to me - usually the nice, polite ones I spend ages chasing things up for.