Thanks Astro, LOL 21 packs of stringers. Ds1 would love that kind of stuff up!!!!
Bwahahahaha - I once ordered 6 x 1kg bags of apples instead of 6 apples - ooooops, luckily the delivery guy took 5 of them back and I was credited - whew!

Who does it? Who do you use? Coles since I went back to work after DS, so 4 years.

Is it worth it? Are groceries more expensive? A smidge, maybe $10 on a $500 shop (we shop fortnightly) however the money I save on not impulse buying in store more than compensates for it, as well as the convenience. $10 for someone to walk around the aisles and do it all and unload it on my kitchen bench - YES PLEASE!! Also I have a relative who works for Coles so I enter his staff discount number in (Sssshhhhh). Coles have free deliveries on Wednesdays (you do need to get your order in quite a bit in advance though as the delivery slots disappear quickly)

Can you save money doing it? Yes, all the normal store specials are available so I tend to stock up when the stuff I buy regularly is on special. Also you are not adding extra's in, I find I just buy what I actually have on my list

What has the quality of your order been, specifically in terms of accuracy of entire order and freshness or produce? Usually one or two out of stocks, but most of the time the replacement item is perfectly fine. Used to have more out of stocks but Coles have improved in this area a lot in the last 12 months. They also upgraded their website in the last year and its heaps more user friendly now. I dont buy much fruit and veg online as we have a farmers market 5 mins away that we love and often drop in there on a Sat morning, however when I did get my fruit and veg on line the quality was satisfactory and same as if I bought in store. In honesty the farmers market is cheaper and fresher but thats a personal preference.

Experiences please. I used Woolies once when we were trying to complete DSs collector cards set - NEVER AGAIN. Lots of stupid substitutions - especially with meat/deli stuff, and I was overcharged as the replacements they sent were cheaper but I was still charged for the higher priced item - WTF. When I rang their customer service I was told to return the products in store and sort it out. Again, WTF, if I wanted to go in store I would have in the first place. When I've had issues with my coles order they have fixed it every time on the phone