Gosh it really does leave a bad taste in your mouth doesn't it! I left neutral feedback once when I had all rights to leave negative... Then they left 'me' negative feedback I was the one who ended up out of pocket with no product because they said they had posted it but I never received it They offered no appologies and didn't care less that I did not get anything in the mail claiming they can not control Australia Post... Well I had a post box at the time and I accept that Australia Post is run by humans and I gave the ebay seller the benefit of the doubt that Australia Post may have 'lost' the item so I gave them neutral feedback... I wasn't expecting negative feedback from them just because I told them that I hadn't received anything in the mail!