Gosh it really does leave a bad taste in your mouth doesn't it! I left neutral feedback once when I had all rights to leave negative... Then they left 'me' negative feedback I was the one who ended up out of pocket with no product because they said they had posted it but I never received it They offered no appologies and didn't care less that I did not get anything in the mail claiming they can not control Australia Post... Well I had a post box at the time and I accept that Australia Post is run by humans and I gave the ebay seller the benefit of the doubt that Australia Post may have 'lost' the item so I gave them neutral feedback... I wasn't expecting negative feedback from them just because I told them that I hadn't received anything in the mail!
I left negative feedback a couple of days ago too for someone. I won a tupperware picnic set and paid for it and postage straight away and then seller said she didn't advertise postage - which she did - and then completely stopped communicating with me for two weeks. Thankfully I paid paypal and got my money back. I opened a paypal case which took her a week and a half to respond to and in the end got an email from her saying she was refunding my money ... and that was it. I sent her an email back saying that I was incredibly unimpressed with her as a seller and would be leaving negative feedback as well as reporting her to ebay so that other people are warned. She wrote back and told me nothing like this has ever happened to her before.
Anyway, I left negative feedback and noticed a couple of days later so had another buyer so it didn't make me feel so bad about it because she obviously wasn't doing the right thing. I am in the process of reporting her to ebay.
It doesn't feel good and I understand why it isn't nice, but other buyers need to know, especially since lots of them request direct bank transfers. In my case this woman had $140 of my money for nearly 3 weeks. I didn't know whether to bid on another item or to wait and so I have missed a few opportunities.
Good on you for leaving negative feedback. I think it takes courage to do it.
sorry im not saying what you did was wrong here at all if it were me id be peeved off too but just from personal experience sometimes the messages you send dont go to the my ebay section but straight to email inbox and i have a seller and i never recieved a thing from the and they left me neg feedback but turns out the email i set up with on ebay (through yahoo) doesnt actually recieve emails from ebay it gets caught in the filter thingy
One of my 1st purchases on Ebay a few years ago was a ring that was described as ' genuine vintage of the 1950's '
... when i received the parcel the ring wasn't even protected in any padding so therefore a few pearls snapped off the ring in postal transit ... so i contacted the Seller asking what to do from here and they wanted me to post it back (at my cost$ ) ... in which they sent ' another ring back ' which didn't make sense if it were vintage and the ring this time arrived in a tiny bit of bubble-wrap but thankfully not damaged ... then a few days later i noticed the Seller selling the same ring again ... so was misleading in selling it, describing it as vintage when it wasn't ...
so i left my 1st NEGATIVE feedback and then the Seller left me negative feedback after, WTF i thought
... i contacted the Seller asking why did they do this and they said it was " Pay Back " ... how awful is that !! ... Cause they are a Seller doesn't mean they are always going to do the ' right thing ' !!
that reminds me of the place i nearly bought my wedding dress from they said if anyone leaves them neg feedback they will get all there friends to bid on your stuff not pay for it and leave you neg feedback (sorry for hijacking lol)
Maybe I am being a bit harsh in saying this but I don't buy into the emails not being received thing. If I am selling something then I KNOW what I have on auction therefore I would be checking it to see whats happening.
As for something bad happening, well in this particular instance I have seen other people have received their items as I had been watching their feedback.
Should the seller contact me and let me know something had happened or they had somehow "forgotten" they had this item for sale then I will very happily retract my feedback.
I have left neutral feedback before when a doll I received had a broken arm as the seller had not packed it properly/protectively but she offered a refund and pay for the postage but MIL still wanted the doll and wanted to take it to a doll hospital.
I bought some jeans off ebay a month or three ago ... emailed to get her DD details, she gave them to me, I paid same day.
Item didn't arrive after a week ... two weeks ... three weeks ... either no response or "I've already sent it on X day". I opened an "item not recieved" ticket, she never replied. When I closed it from no action, she said it was because of the "floods". Which I looked up and found that the floods were real but happened about 2 weeks before I won the item, so she managed to list all these items for sale but couldn't post them? Riiiiight.
I left negative feedback when it hit 6 weeks since I paid. I wasn't the first - she had quite a few negatives, much the same.
She promptly opened an unpaid item case (despite saying she'd sent it several times - why would you do that if it wasn't paid for?) and I said I'd paid, on X day, to Y bank account, check your bank statements from 6 weeks ago dammit. She closed the unpaid item case with no strike against me.
Item arrived 3 days after the unpaid item case closed.
She could have just sent the damn thing the day my payment hit her account!
I was the one who ended up out of pocket with no product because they said they had posted it but I never received it
They offered no appologies and didn't care less that I did not get anything in the mail claiming they can not control Australia Post... Well I had a post box at the time and I accept that Australia Post is run by humans and I gave the ebay seller the benefit of the doubt that Australia Post may have 'lost' the item so I gave them neutral feedback... I wasn't expecting negative feedback from them just because I told them that I hadn't received anything in the mail!
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) ... in which they sent ' another ring back ' which didn't make sense if it were vintage and the ring this time arrived in a tiny bit of bubble-wrap but thankfully not damaged ... then a few days later i noticed the Seller selling the same ring again ... so was misleading in selling it, describing it as vintage when it wasn't ...
(sorry for hijacking lol)
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