very annoyed, but is it my fault?? neg feedback?

[spooky]

I just bought a playgym on ebay - ok price, paid COD when I picked up. It is one of the common square ones with the slide coming out - a couple of big name brands make them...

I just got it home and set it up, and the step that runs through the middle is missing. This is what the child climbs onto to go down the slide. I have send a message saying that there is a piece missing to see what the seller comes back with.

I have gone back and looked at the photo and can JUST work out that there is not one in the photo, but would never have noticed had I not been looking for it. It is taken on an angle so that it would mostly not be visible anyway. There was no mention of a missing or broken piece in the Ad. IMO it is not safe to use for a toddler without the step.

Am I justified in being annoyed? Do I leave neg feedback if I don't get a response?

What would you do?

[boobaloo]

i'd probably leave negative feedback, they should've told you if there was something wrong with the playgym. maybe ring the company that made it and see if you can get a step sent out.

[spooky]

I've already started investigating a replacement piece JIC and was told a 12 week wait for it to be shipped!

[Arimeh]

Ummm.. I know when we got our playgym - to buy the stairs was optional - you turned the slide over and it made stairs - or you could get another one - so you have slide on one side, stairs on the other.

They may not have got the extra optional part - so its not "missing" a part, as its not sold as part of the play gym. Thats if its the same as ours of course!

[spooky]

Ummm.. I know when we got our playgym - to buy the stairs was optional - you turned the slide over and it made stairs - or you could get another one - so you have slide on one side, stairs on the other.

They may not have got the extra optional part - so its not "missing" a part, as its not sold as part of the play gym. Thats if its the same as ours of course!

It's not the slide/stairs, it's the bit in the middle to climb onto - the step/seat in the centre of the playgym... without this you can't get onto the slide. They do come as part of the pack when bought new.

What is the "correct" etiquitte in regards to how long I wait for a response before leaving feedback?

[Ginger]

They have definitely misled you. this should have been mentioned in the item description. i would give them 5 days and then leave negative feedback.

[Madissun]

I'd leave neg feedback if you dont hear back from the seller. They misled you! They didn't tell you that it had missing parts! Good luck hun