Oh, it's totally about my need to tell her that I think she's rude

And I absolutely know it won't achieve anything.

I just find it really difficult to do even the "I'll just get DSD" on the phone.

Her whingy, whiney voice annoys me. Her fake politeness annoys me. The last time I answered the phone, I simply said DSD wasn't in, said yes I would tell her she called and hung up before she could say anything more. That felt rude to me and I hate feeling childish and hypocritical - you're rude so I'M going to be rude but I'm not going to tell you why, I'm just going to BE rude.

Bloody woman. And stupid me for being OTT over-analyser.