Hi Charlotte,
DH and I are about to start IVF with MIVF. We have been seeing a FS with MIVF for the past year and she has been great - even my DH likes her (and he hates drs) and she does not bat an eyelid at some of DH 'testy' comments. Our FS is Julie Whitehead - really down to earth, not pushy and was always available for usto call her - even before we had decided to do IVF - and never pushy. We went to MIVF on the advice of a friend who had gone to Kate Stern, who she thought was great...so i think the choices at MIVF are all good.
Good luck